The concept of a smart city is still being developed despite the lack of a single universally accepted definition. It is implemented through different approaches in different cities around the world. The presented study concerns the improvement of this idea and the possibility of applying the solutions from Barcelona to the city of Kraków. This paper is based on the author’s experience and observations during a trip to Catalonia and its capital – Barcelona – as well as a study of literature on the smart city. The author takes into account the specific topographical and environmental conditions of each city and the human-environment interactions that have shaped both cities over the centuries. The paper continues to focus on the challenges to smart cities following the COVID-19 pandemic. The pandemic has demonstrated the need to modify ICT (Information and Telecommunications Technologies) applications related to the functioning of the city. Preliminary conclusions drawn from the pandemic also indicate that further development of smart cities should be based not only on ICT applications in public services and public spaces, but also on guaranteeing individual spaces for citizens to live in long-term isolation. In addition, attention was drawn to the need to improve both direct and electronic communication, especially by telephone with the authorities of Kraków, to enable “co-governance” in areas where the voice of the city’s residents can be very valuable.